The Montague on the Gardens

My stay this past December was wonderful! I was in town to visit my daughter who was studying abroad in London. The location of the hotel was perfect and everyone there was so kind. The holiday decorations were beautiful and added such a festive feel to my stay. It was a treat to get back to my beautiful, cozy room each night after a full day out and about. I would absolutely stay here again, and hope I have the opportunity to do so.

I booked an Afternoon Tea with my Mom and it was perfect. My mother has numerous allergies and they accommodated us brilliantly. They explained the teas and the process superbly. The staff were pleasant and very accommodating. Our waiter (Henry) was wonderful. Would definitely recommend visiting here for afternoon tea and will be looking to stay next time!

Great place. Fantastic service. Very attentive. Our room was spacious and mostly comfortable. The amenities are awesome. (Hot chocolate bar, candy station, gym, cozy lobby, etc.) Can't beat the location. Quiet, yet close to everything. Constructive feedback, I wish the gym had a few weights/ dumbbells. It had several nice cardio machines, but nothing for strength training. There's also a daily 15£ optional service fee/tax for gratuity that caught us by surprise. The staff was fantastic, so we didn't mind, but we would have likely used their services more had we known upfront.

Amazing, Amazing, Amazing there are seriously no other words that best describes this hotel. From the authentic rooms through to the friendly, happy, helpful staff. Way too many staff to remember their names but every single one of them were so helpful and just simply gorgeous. Food was perfect too. Want to thank Sam in the bar whom I remembered from our last visit, he was lovely. Special mention to Fred who helped with our booking prior to arrival, the service you provided was exceptional. This is our 3rd visit and I can honeslty say we won't be stay anywhere else when we next visit. Thank you guys keep up the amazing work.

We had a lovely stay at the Montague on the Gardens for our 37th wedding anniversary. The service was impeccable. I cannot over emphasize how wonderful the service really is. The breakfast was outstanding. We had a high tea one afternoon which was very pleasant. The location of the hotel was very nice. It is a block from the British Museum. It is near several bus stops and Underground stations. The area around the hotel is absolutely safe. There are several very popular restaurants nearby. The only negative is the classic room is a bit small.

Great location, with a lovely, almost discreet entrance that leads to a lovely and warm interior. The staff were fantastic, we mainly talked with Omari and Levente. The food was excellent and the rooms and beds very comfortable. Highly recommend

The hotel and staff are wonderful, except for house keeping managment team. We asked the to split beds into two twin upon arrivals, it took housekeeping 2 days to get done. Housekeeping kept forgetting to leave still water in the room, they left sparkling water instead which we didn’t drink, and when complained couple of days later, they got us 2 small bottles of still, and when I asked house keeping manger to replace/exchange unused sparkling water bottles in our room with still water, housekeeping manager wanted to charge us for it!! Unbelievable… so easy to impact good experience with bad managment decisions… Her reasoning is, I asked your son if you needed anything earlier and he said all is good!!! ***Afterwords and within the same day , I was contacted by hotel managment and misunderstanding rectified immediately. Thank you for your quick response! Great Service. Great establishment.

My wife and I stayed at The Montague on the Gardens over Christmas during our honeymoon, and our experience was exceptional from start to finish. The property is incredibly charming and full of classic character, and the staff are truly outstanding. We arrived in London very early in the morning after an overnight flight, clearing customs, and arranging our driver. Despite arriving around 9:00 a.m., our room was ready within about 20 minutes, which allowed us to freshen up comfortably before heading out to explore the city. That level of accommodation immediately set the tone for our stay. The staff quickly learned our names and made us feel genuinely welcomed throughout our visit. Their attentiveness and warmth made the entire stay feel effortless and personal. On the early morning of Boxing Day, we experienced a health issue, and the staff went above and beyond to help us navigate an unfamiliar healthcare system and find appropriate treatment. When we returned to the hotel, they continued to check in on us and ensured we had everything we needed to recover—food, water, and thoughtful care. The service was truly impeccable. Food and beverage were also excellent. Breakfast was included in our stay, and we happily took full advantage of it all three mornings. The food quality was great, the service was wonderful, and the coffee was excellent. We would highly recommend The Montague on the Gardens to anyone considering a stay in London. It’s a beautiful, welcoming property with exceptional service that made our honeymoon all the more special.